SUMMARY
With over 15 years of experience, I excel in guiding organizations through complex transformations. My expertise lies in strategic planning, stakeholder management, and the implementation of change initiatives that drive sustainable growth. With a proven track record in utilizing methodologies such as Prosci ADKAR, Kotter's 8-Step Process, and Lean Six Sigma, I have successfully led numerous projects that resulted in improved operational efficiency and enhanced employee engagement.
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My ability to communicate effectively with diverse teams and cultivate strong relationships ensure seamless collaboration and the achievement of organizational goals. I am committed to continuous learning and professional development, holding certifications in Employment Law, Lean Six Sigma, and Change Management while staying updated on industry trends.
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Passionate about creating positive impacts, I leverage my skills to design and execute strategies that align with business objectives and foster a culture of adaptability and innovation.
SKILLS AND CORE COMPETENCIES
TRANSFORMATION AND CHANGE
LEADERSHIP
Prosci | ACMP | Kotter | Leading Transformation
LEAN SiX SIGMA BLACK BELT
Continuous Improvement | Operational Excellence
ENTERPRISE HR AND ADMINISTRATIVE SYSTEMS STRATEGY
HRIS | Workforce Optimization
CROSS-FUNCTIONAL LEADERSHIP AND TEAM DEVELOPMENT
High Performing Teams | Coaching
PROCUREMENT, CONTRACTING, AND SUPPLIER STRATEGY
Budget Management | Cost Reduction | Risk Mitigation
EMPLOYEE ENGAGEMENT
Culture Shaping | Rewards and Recognition
DATA DRIVEN DECISION MAKING
Financial and Business Analysis | Strategic Consulting
COMMUNICATION AND INFLUENCE
Executive Communications | Stakeholder Messaging | Storytelling
PROFESSIONAL EXPERIENCE
FlightSafety International
Subsidiary of Berkshire Hathaway | Aviation & Education | ~$2B Revenue | 5,100 Employees
Lead, Organizational Change Management
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Spearheaded enterprise Lean Six Sigma transformation initiatives, unlocking >$30M in new revenue potential and eliminating >225,000+ hours of process waste valued at >$9.0M.
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Elevated digital adoption rates to 92% within 90 days of launch for enterprise systems through a structured change campaign and digital adoption platforms.
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Boosted employee engagement with a 17-point increase in likelihood-to-recommend and pride in working for FlightSafety, as captured in the annual engagement survey.
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Designed and deployed transformation-related learning programs for 4,000+ employees, enabling consistent execution of enterprise changes.
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Partnered with C-suite executives to set transformation priorities, secure governance alignment, and track progress against enterprise KPIs.
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Established quarterly executive steering committees, reinforcing top-level sponsorship and ensuring transformation outcomes directly supported enterprise strategy.
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Introduced a Change Agility Maturity Model—now used to benchmark adaptability and inform leadership coaching strategies.
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Stabilized internal communications, leading a team of 4 to re-establish trust and strengthen enterprise communication workflows.
2022 - Present
Director, Administrative Operations
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Directed enterprise-wide HRIS strategy and implementation (SAP SuccessFactors, Workforce Software, BenefitFocus, Qualtrics) with a $10M+ budget.
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Launched first-ever employee engagement survey and built the inaugural rewards and recognition program, embedding a feedback and appreciation culture.
2020 - 2022
Proxima
Subsidiary of Bain & Co. | Global Consulting | ~$6B Revenue | 13,000 Employees
Management Consultant
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Advised Fortune 100 clients on strategic procurement and supplier optimization.
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Designed cost-reduction strategies and best-practice sourcing frameworks, yielding hundreds of millions in opportunity assessments.
2020 - 2020
Ascena Retail Group, Inc.
Parent of AnnTaylor, LOFT, Justice, Lane Bryant | Retail | ~$7B Revenue | 63,000 Employees
Manager, Corporate Procurement
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Innovated enterprise procurement strategies across HR and corporate services, leading to >$2.0M in savings and >$600K in cost avoidance.
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Directed enterprise sourcing events impacting 60,000+ employees, 4,000 stores, and six corporate offices.
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Developed team culture emphasizing process excellence, cost discipline, and continuous learning.
2019 - 2020
NetJets, Inc.
Subsidiary of Berkshire Hathaway | Aviation & Aerospace| ~$4B Revenue | 6,200 Employees
Senior Category Leader, Global Procurement
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Developed enterprise-wide category strategies for HR and marketing procurement, negotiating >$30M in savings and >$25M in cost avoidance.
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Led cross-functional teams of up to 50 professionals on global initiatives (HRIS, payroll, benefits, and creative marketing).
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Trusted advisor in leadership strategy sessions and long-term budget planning.
2017 - 2019
Highmark Health
Healthcare | ~$22B Revenue | 40,000 Employees
Affival, Inc.
Manufacturing | ~$100M Revenue | ~130 Employees
Procurement Analyst
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Executed 200+ contracts across healthcare markets, pharmacy benefits, and clinical services.
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Achieved >$2.0M in budgetary savings while managing large-scale sourcing events and enterprise contract negotiations.
Manager, Corporate Administration
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Led procure-to-pay optimization across North America, covering indirect spend, packaging, MRO, and logistics.
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Directed relocation and expansion of HQ operations (Buffalo → Pittsburgh) and implemented 5S safety & efficiency programs across a 200,000 sq. ft. facility.
2015 - 2017
2011 - 2015
EDUCATION
A.S.,
BUSINESS ADMINISTRATION
Community College of Allegheny County | ​2008
B.S., MARKETING
University of Tampa | ​2008
M.B.A.
In Progress
CERTIFICATIONS
LEAN SIX SIGMA BLACK BELT
The Ohio State University | ​2025
LeAN LEADER CERTIFICATION
The Ohio State University | ​2024
LEAN SIX SIGMA YELLOW BELT
The Ohio State University | ​2024
CERTIFIED CHANGE MANAGEMENT PROFESSIONAL (CCMP)
ACMP | ​2022
LEADING TRANSFORMATIONAL CHANGE CERTIFICATION
Being First Center | ​2022
EMPLOYMENT LAW CERTIFICATION
Cornell University | ​2021